REMOTE SUPPORT

Remote Desktop Support

Download the TonicIT support client so I can connect, see what's going on, and fix it, usually while we're still on the phone.

Windows

For Windows 10 & 11

Official ISL Online download

Opens ISL Online's own download page, where the client starts downloading automatically. Run it, then give me the session code it shows you over the phone.

Download for Windows

What this actually does

This installs a lightweight support tool, backed by our MSP dedicated management platform, that lets me see your screen and take control only once you've let me in and we approve your machine to connect to our support service, as a double layer access approval from both sides.

Having trouble downloading or installing it? Call or WhatsApp +44 750 118 0081 and I'll walk you through it.

ENDPOINT MANAGEMENT

Endpoint Management (EUM)

Automate patch detection, testing, and deployment across Windows, macOS, Linux, and 1,200+ third-party applications. Scan endpoints for OS and app vulnerabilities, prioritise risks, and automate remediation. Use built-in patching to close gaps quickly. Maintain security with continuous monitoring and reports.

Windows

For Windows 10 & 11

68 MB · .exe

Download it, double-click to run, and accept the prompt to install.

Download for Windows

macOS

For Apple Silicon & Intel Macs

31 MB · .zip

Unzip the download, then open the installer package inside.

Download for macOS